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This means that 211 Riverside County saves callers time and dialing by avoiding incorrect matching and agencies and programs can focus more resources on providing services to callers rather than spending extra time on the phones helping misdirected callers.



When a caller dials 211 in Riverside County, the caller’s needs are matched to the closest appropriate resources of the agencies and programs in Riverside County using their zip code.

By dialing 211 you will be provided with the information you need quickly.

Sometimes callers aren’t sure where to get the information or referrals they need.

For example, if you were blocked because it was detected that you are a fake Google crawler, then disable the rule that blocks fake google crawlers.

2-1-1 is a toll free, confidential service providing Riverside County residents access and referrals to community and health information 24 hours a day, 7-days a week and in many languages. During disasters and disaster recovery, 2-1-1 serves as a critical connection for non emergency phone assistance for referrals to shelters, food, medical, and recovery information.

During a disaster and during a recovery period, 2-1-1 plays a critical role in diverting non emergency phone calls to 9-1-1 by providing callers to evacuation, food, shelter, medical and recovery information. Similar to number like 911, 211 is a designated 3-digit number that allows c allers to receive up-to-date information and referrals to health and humans service agencies.



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