For small businesses, each potential customer matters and every single contact is important. It creates a more personal exchange, and I feel not only are more browsers becoming buyers, but they are happier with the service and will become repeat customers.
Better communication can not only make a sale, but help you to connect with clients in a more personal way. Very happy that I installed this app and I do not hesitate to recommend it or the team behind it.
Answer their questions, clarify concerns and guide them into your service.
Live chat is the best way to fight cart abandonment and avoid potentially costly delays replying to website visitors. Lots of my customers are using it to get in touch with a “quick question” that may not have otherwise been emailed.Chatra allows you to communicate with visitors in a friendlier way, showing the real people behind the company. The live chat allows our customers to get in touch instantly with questions and feedback!