Sepm not updating

TEM managed clients should receive updates automatically from the server.

If a client is not receiving updates automatically, follow this process.

UPDATE (1/8/2010) – This problem appears to be fixed.

Clients should now be receiving a correct date on their definition updates.

They are working on a fix which should be released via Live Update so we shouldn’t have to do anything on our end.

This document explains how to update Symantec Endpoint Protection definitions by running Live Update.

According to Symantec, an upgrade to version 12.1.5 will take much longer than you expect (sorry).

It’s slow because the upgrade process converts all existing content to an optimized storage format, so plan for an extended upgrade time.


It even explains the best way to use a MS-SQL database for large environments.Make sure you review the benefits of upgrading to the latest version of SEP 12.1.x, and check out Symantec’s Help diagnostic tool to determine if your system meets the minimum requirements.I received this message from ACNS and thought I should pass this around. I wanted to let you know that Symantec is aware of an issue where the SEP11 clients do not update the time stamp of the latest virus defs correctly, currently stuck at 12/31/09.The revision number of the virus definitions continues to change though and is currently at 114.

Scan the headers below for best practices in all areas of SEP and lots of links to helpful guides, as well as a way to get a free analysis of your SEP environment at the bottom using Symantec’s Best Kept Secret.Installation is a big topic, so I encourage you to read Symantec’s Top 10 SEP installation best practices.


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