Example: The Customer presses ‘33’ on their keypad The call timer is paused.The Agent is put on hold The Customer will hear a prompt asking them how many minutes they would like to add.While the gig itself was flexible with it’s hours and it paid well, it totally exhausted me.More often than not, people did not want to converse on the phone (which I totally get), so I would have to deal with their anger, irritation, and lots of hang ups. After college, I worked for Medicaid doing prior authorization for nursing visits and home medical equipment.Once the Customer enters the desired number of minutes the system auto-calculates the cost, creates a new transaction, then reconnects the call when the transaction is approved.By Holly Reisem Hanna Back when I was in college, I worked for a telemarketing company.
Here’s How it Works Two minutes before a live call is scheduled to end a warning prompt will interrupt the call momentarily.
The phone operator/agent will then have the option of using ‘Extend-a-Call’ which allows the Customer to purchase additional time via the payment module by simply pressing ‘33’ on their keypad.
Your 800 Bill to Credit Card account will give callers the opportunity to increase the length of their call before time runs out thereby extending the call without hanging up!
This feature was designed to help you make you more money!
Again I was on the phone for long periods of time dealing with disgruntled providers — no fun!
While a lot of work at home jobs are phone-based, the Internet has opened up a new breed of customer service that does not require being on the phone.