Helpful tips on how to reduce survey bias using pre and post tests. Crafting Questions with Less Bias This fact sheet by Nancy Ellen Kiernan, Penn State University, is on developing less biased yes or no questions. Cover Letter for a Survey This fact sheet by Nancy Ellen Kiernan, Penn State University, discusses how to construct a survey cover letter to enhance response rate. Provides useful alternative to yes-no questions to get data that better meets your purpose for asking the question. Measuring Barriers to Change This fact sheet by Nancy Ellen Kiernan, Penn State University, presents how to include survey questions on barriers to change.Helpful tips on how to develop and use surveys to determine why changes may not have occurred. Pre- and Post-Testing with More Impact This Journal of Extension article by Greg La Barge, Ohio State University, discusses removing the element of guessing by pre-post test respondents. Program Evaluation Network User's Guide This guide by Joseph L.Donaldson, University of Tennessee, is specifically designed for using with their internal reporting system, contains useful information on program assessment and evaluation.Access to the PEN system is not possible for those outside the UT system.
The rules for designing any kind of survey are the same. Questionnaire items, on the other hand, are designed to help answer the global research questions.It doesn't matter if it's a market research survey, public opinion poll, customer satisfaction survey, or employee survey. Defining the goals and objectives of a research project is one of the most important steps in the research process. Clearly stated goals keep a research project focused.