Surely an email or phonecall is a more professional route.That is what customer services departments are supposed to be for.I have phoned them = no luck Emailed the help desk = no luck My webspace has bee inactive for over 6 months but my webspace hasnt been removed automatically as I understood it would!I am still able to access my Tiscali emails but not my webspace.Regards Mark Talk Talk Online Community Department hi All, If any customers have qeuries relating to deletion fo webspace please tweet us @Talk Talk Care and we can look into individual circumstances in more depth.Regards Mark Talk Talk Online Community Department Why on earth do people have to register on a social network site to get something sorted by an ISP?As another one of the customers forcibly moved from Tiscali to Talk Talk by the buyout, I'm having a similar problem - my website on is still visible and (almost) uneditable - I very ocasionally manage to get into ftp://myweb.uk/myfolder like last night for a partial update, but I've no idea how as most other times it says the server is there but won't allow the log in.
hi All, If any customers have qeuries relating to deletion fo webspace please tweet us @Talk Talk Care and we can look into individual circumstances in more depth.
Mind you, my experiences with Talk Talk on behalf of my sister leads me to believe that Talk Talk have a customer services department in name only!
Hi everyone, I am also having a major headache trying to get Tiscali to remove my old webspace.
My website I uploaded via ftp years ago is no very out of date and needs removing.
Tiscali just dont seem to understand - I just want to get rid of the old website thats on there. Other than richard above, are the other two whom were still affected by this getting anywhere?
If not then I might be able to raise it at a more senior level but only if there's at least three ex-customers with the same issue willing to support that.